Yumi Watanabe
Client Care Coordinator
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​Hi, I’m Yumi, and I’m usually the first person you’ll hear from at Freedom Life Therapy. If you’ve had an email to us sitting in your drafts for a week, or you keep hovering over the “book” button, I understand. Reaching out is often the hardest part. My job is to make that first step easier, whether we’re talking by email, on the phone, or during your consultation.
About
My background is in hospitality and client support, and those years taught me that small things matter. A kind tone, a quick follow-up, or a clear answer to a confusing question can change how someone feels about the whole experience.
I’ve also worked as a virtual assistant for several years, managing scheduling platforms and client systems behind the scenes. I enjoy that side of the work, but what really drew me to this role was the chance to help people feel comfortable from the very first conversation.
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Starting therapy or financial counseling can bring up a lot of questions. What does it cost? Which counselor is the right fit? What actually happens in the first session? I’m here to answer those questions, explain each step, and make sure nothing falls through the cracks. When we talk, I want you to come away feeling like someone really listened and knowing exactly what comes next.
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I’m based in Marikina City in the Philippines. Outside of work, I enjoy makeup artistry and spending time outdoors, and quiet time each morning helps me bring a calm presence to every conversation.
Let's get you started
​If you’re thinking about getting started, I’d love to help. A free consultation is an easy first step, and I’ll walk you through everything that comes after it.